Shipping Policy – paceswimwear.com
Last updated: [Insert date]

This Shipping Policy applies to all orders placed on paceswimwear.com, your dedicated online store for authentic Pace Swimwear products. Please read this policy carefully before completing your purchase.

Order Processing
All orders are processed within the time frame indicated on the product page and at checkout. Processing includes order verification, product picking, quality inspection, and packing. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive an order confirmation email once your order has been accepted, followed by a shipping confirmation email with tracking information once your order leaves our facility.

Shipping Destinations
paceswimwear.com ships to addresses within the regions specified during checkout. We do not ship to PO boxes, APO/FPO addresses, or freight forwarders unless explicitly stated as available for your location. If you are unsure whether we ship to your country or region, please check the shipping address fields during checkout – if your location is not listed, we currently cannot deliver there.

Shipping Methods and Carriers
We use a range of reputable carriers depending on your location, package weight, and the shipping service you select at checkout. Available shipping methods may include standard ground, expedited, express, and economy services. The carrier assigned to your order (such as national postal services or private couriers) will be shown in your shipping confirmation email. For Pace Swimwear orders containing multiple items, we may split your shipment across different carriers to ensure the fastest possible delivery, at no extra charge to you.

Shipping Costs
Shipping costs are calculated automatically at checkout based on your selected shipping method, delivery address, and the total weight or dimensions of the Pace Swimwear products in your cart. Any applicable shipping promotions or discounts will be applied before you complete your payment. Taxes, customs duties, or brokerage fees are not included in shipping costs unless required by local law – see the “Customs and Import Duties” section below.

Estimated Delivery Times
Delivery times are provided as estimates only and begin from the date of shipping confirmation, not the order date. Estimated delivery times vary by shipping method and destination. Please note that estimated delivery times do not include order processing time. Actual delivery may be affected by carrier delays, weather, customs processing, or other events beyond our control. paceswimwear.com does not guarantee specific delivery dates unless a guaranteed service (such as express courier with a signed deadline) is explicitly purchased.

Order Tracking
Once your Pace Swimwear order has been shipped, you will receive a shipping confirmation email containing one or more tracking numbers and links to the carrier’s tracking portal. Tracking information may take up to 24–48 hours to update after you receive the email. If you have multiple packages, each tracking number will correspond to a specific box. You can also track your order by logging into your account on paceswimwear.com (if you created one during checkout).

Partial Shipments and Backorders
If your order contains multiple Pace Swimwear items and some are temporarily out of stock or have different processing times, we may ship available items immediately and send remaining items separately. You will not be charged additional shipping fees for partial shipments. For backordered Pace Swimwear products, we will notify you by email with an estimated restock and shipping date. You may cancel any backordered item before it ships.

Failed or Refused Deliveries
If a delivery fails because the address provided was incorrect, incomplete, or inaccessible, or if you refuse to accept the package upon arrival, the carrier may return the package to us. In such cases, you will be responsible for any return shipping fees and additional fees to re-ship your Pace Swimwear order. If you do not wish to have the order re-shipped, a refund may be issued after deducting original shipping costs (if applicable) and return fees.

Customs, Duties, and Taxes
For international deliveries (outside the country from which we ship), your order may be subject to import duties, taxes, customs clearance fees, and handling charges. These fees are imposed by the destination country and are solely your responsibility. paceswimwear.com does not collect these fees at checkout and cannot predict their amount. Customs policies vary widely by country – please contact your local customs office for more information before ordering. Delays caused by customs processing are not our responsibility.

Lost or Stolen Packages
If your tracking information shows that a Pace Swimwear package was delivered but you have not received it, please first check with neighbors, building management, or any designated delivery area. paceswimwear.com is not responsible for packages stolen after confirmed delivery to the address you provided. For packages marked as “delivered” but not found, we will assist you by providing the carrier’s delivery confirmation (such as GPS coordinates or proof of delivery) to help you file a claim. If a package is confirmed lost by the carrier during transit, we will replace the Pace Swimwear items or issue a refund according to our lost package procedure.

Incorrect Shipping Address
You are responsible for providing a complete and accurate shipping address at checkout. If you realize that you entered an incorrect address, please contact us through the support page on paceswimwear.com immediately. If your order has not yet been processed, we may be able to correct the address. Once shipped, we cannot change the delivery address, and any re-routing fees or lost packages due to address errors will be your responsibility.

Shipping Restrictions on Certain Pace Swimwear Products
Some Pace Swimwear products, such as aerosol-based anti-fog sprays or certain chemicals, may be classified as hazardous materials and may not be eligible for air shipping or international delivery. If you purchase such items, we will contact you to adjust your shipping method or cancel the restricted items. All other Pace Swimwear apparel, goggles, caps, and bags have no such restrictions.

Proof of Delivery
For all shipped orders, the carrier’s proof of delivery (including delivery scan timestamp, signature if required, or delivery photo) serves as final confirmation that the Pace Swimwear products reached the address you provided. paceswimwear.com reserves the right to use this proof when resolving delivery disputes.

Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping carriers, processes, or legal requirements. The most current version will always be posted on paceswimwear.com. Continued use of our website after any changes constitutes acceptance of the updated policy.

Questions About Shipping
If you have any questions regarding the shipment of your Pace Swimwear order, please visit the help section or contact our support team through the contact form on paceswimwear.com. For the fastest assistance, please have your order number and the email address used at checkout ready.